For billing support with your CCBill Account, please visit their website https://support.ccbill.com/
or use their toll-free number 1.888.596.9279

For billing support with your Epoch Account, please visit www.epoch.com or use their toll-free number 1.800.893.8871

For billing support with your SegPay Account, to retrieve or reset your login details, please visit their website at: https://segpaycs.com/ or use their toll-free number 1-866-450-4000

If you have problems with our flash videos, make sure to check that your system is updated to play the latest flash.

iPad users need to download a browser like skyfire that has a built in flash player.

If you are on a Mac and using Safari, and have trouble viewing pages, go to your options for Safari and make sure that both "Enable Javascript" and "Enable Java" are checked. If that fails, try downloading Firefox or Chrome as that often resolves the javascript issue.

To download files  right click the video button and choose "save as" and a location you wish to save the file to.

If you have other concerns, please email us from our 'contact us' page.

We appreciate your business!